SAMPLES: To the customers who have long-standing business relationships with us, we send free samples on request; and for the small quantity customer that may only require half a carton it is best to purchase a toiletries bag of samples that can also be useful in your personal kit. 

GST(VAT): All prices on this web site are in Australian Dollars ($AUD) GST will be added by the shopping cart on checkout. Overseas orders do not attract GST.

ORDER BY PHONE: Just give us a call during business hours on 02 6550 1142

USING THE SHOPPING CART: If you are a member of this site and you are logged in your discount will be shown at the shopping cart and most of your account details will be prefilled. After you have added your items to the shopping cart add your postcode and press "Update" so the program can calculate your freight, if you are happy to proceed fill out your details and press send. Payment options will be offered and are also listed below: 

CREDIT CARD: Fill in the details of your credit card, we only accept VISA or Mastercard. You can also call us on 02 6550 1142 to provide your credit card details by phone. Your goods will be dispatched as soon as we recieve your order.

DIRECT BANK DEPOSIT: - Check the "Pay Later" box. We will email you an invoice. Your payment options are on this form.

CHEQUE: Check the "Pay Later" box. We will email your invoice and await your cheque, on clearance we will dispatch the goods.

ACCOUNT CUSTOMERS: Check the "Pay Later" box. The goods will be dispatched the following day and you will be invoiced as per our trading agreement. When you recieve your invoice you can pay on-line by clicking here.

DELIVERY: Our preferred method of delivery is via Courier. We will arrange this delivery for you, the freight charge will be shown on your invoice. When the goods are logged for dispatch you will recieve an email with an estimated arrival time. If you will not be home when the goods are due to arrive you must contact the delivery company to arrange collection or redelivery. If you let us know before booking we will arrange for the goods to be left in a safe place, otherwise a redelivery fee may be charged.
 
WARRANTY: We will replace freight paid or refund the cost of any product that we have supplied when returned freight paid to our address within 30 days of purchase and in the original packaging. The returned goods must have a return authorisation which can be obtained by calling our office during business hours or by email.

MISTAKES: While all efforts are made to check this site for pricing, freight and other errors, inadvertent errors can occur on rare occasions and we reserve the right to modify orders and confirm your acceptance should such an error occur.